Date of last update: 1 November 2026
1. General provisions
1.1. Argus Consulting Group (the “Company”, “we”) respects every person’s right to privacy and pays particular attention to the protection of personal data and the confidentiality of information obtained through the use of the argusua.com website (the “Website”).
1.2. This Privacy Policy (the “Policy”) sets out how personal data of Website users is collected, used, stored, transferred and protected, and describes the rights of persons whose personal data is processed.
1.3. Personal data is processed in accordance with the Law of Ukraine “On Personal Data Protection” No. 2297-VI and other applicable legislation. Where the processing falls within the scope of Regulation (EU) 2016/679 (GDPR), its relevant provisions also apply.
1.4. To obtain information about the processing of personal data, to exercise the rights provided by law, or to receive information about the personal data controller, users may write to office@argusua.com.
2. What personal data we collect
2.1. When forms on the Website are completed, or when we are contacted by email, by phone or through messengers, the Company may receive and process the following personal data:
- first name, last name and other contact details;
- phone number;
- email address;
- information about the selected service;
- the content of the request and any other information provided voluntarily by the user;
- information needed to prepare proposals and to conclude and perform contracts.
2.2. When the Website is visited, technical data may be processed automatically, including the IP address, browser type, device characteristics, time of visit, information about interaction with the Website and other technical information needed for its proper operation and protection.
2.3. The Company does not require copies of documents, bank details, health information or other information requiring special protection to be submitted through the general request form.
2.4. If additional documents or personal data are needed to provide legal, accounting or consulting services, the procedure for their transfer and processing may be set out in separate contracts, arrangements or notices.
2.5. If a user voluntarily provides information that is not needed to handle their request, the Company may restrict its processing or delete it where there is no legal basis for further storage.
3. Purposes and legal grounds for processing
3.1. Personal data is collected and processed for the purposes of:
- receiving, reviewing and handling user requests;
- providing responses, consultations and commercial proposals;
- preparing, concluding and performing contracts;
- organising interaction with clients and keeping the necessary records;
- complying with tax, accounting and other legislation;
- protecting the Company’s legitimate rights and interests;
- ensuring the stable and secure operation of the Website;
- obtaining statistical information about the use of the Website where there is an appropriate legal ground.
3.2. Personal data is processed on the grounds set out in Article 11 of the Law of Ukraine “On Personal Data Protection”, in particular with the person’s consent, for the conclusion and performance of a contract, for compliance with obligations established by law, or for the protection of the legitimate interests of the personal data controller, provided that the rights and freedoms of the person concerned are respected.
3.3. Where personal data is processed on the basis of consent, the user may withdraw it at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal and does not cancel other legal grounds for storing certain information.
3.4. The Company does not sell users’ personal data, does not transfer it to advertisers for their own use and does not send advertising mailings without an appropriate legal ground.
4. Transfer of personal data
4.1. To ensure the proper operation of the Website, handle requests, communicate and provide services, the Company may use third-party technical services and engage contractors.
4.2. Personal data may be transferred to providers of hosting and cloud services, customer relationship management (CRM) systems, email, messengers, service notification tools, backup, information security and analytics services.
4.3. Personal data is transferred to the extent necessary to achieve the relevant purpose of processing, taking into account the nature of the services and the functions of the recipient.
4.4. Personal data may also be provided to public authorities, courts and other authorised persons in the cases and in the manner provided by law.
4.5. The Company takes the necessary measures to ensure the confidentiality of personal data when it is transferred to and processed by engaged persons, in accordance with the requirements of applicable law.
4.6. Technical services whose infrastructure is located outside Ukraine, in particular in European Union member states and the United States, may be used to operate the Website and internal information systems.
4.7. International transfers of personal data take into account the requirements of Article 29 of the Law of Ukraine “On Personal Data Protection” and, where the GDPR applies, the requirements of its Chapter V and the applicable legal grounds and safeguards.
4.8. Users may obtain further information about the recipients of personal data, the transfer procedure and the applicable safeguards by writing to the Company’s contact email address.
5. Retention periods
5.1. The Company keeps personal data for as long as necessary to achieve the purpose of processing, perform contractual obligations, comply with the law and protect its legitimate rights and interests.
5.2. Depending on the category of information, the following retention periods apply:
- requests from prospective clients that did not lead to cooperation — up to 12 months from the last update of the record in the request management system;
- records classified as spam — up to 30 calendar days;
- personal data of clients — for the duration of the contractual relationship and, as a general rule, up to three years after it ends, unless there are legal grounds for a different period;
- accounting, tax, contractual and other documents — for the periods established by the legislation of Ukraine;
- technical and analytical data — according to the purpose of processing, the settings of the relevant systems and the applicable retention rules.
5.3. If the law provides for a longer retention period, or if information must be kept to protect rights in a legal dispute, the relevant data may be kept for an additional justified period where there is an appropriate legal ground.
5.4. After the established periods expire, personal data is deleted or anonymised unless there are legal grounds for further processing.
5.5. Certain information may temporarily remain in backups until the end of their established update or deletion cycle.
6. Security and confidentiality
6.1. The Company pays particular attention to the protection of personal data and the confidentiality of information received from users and clients in connection with the provision of legal, accounting and consulting services.
6.2. We apply organisational and technical measures aimed at protecting personal data against unauthorised access, unlawful processing, accidental loss, destruction, damage or unlawful disclosure.
6.3. Access to personal data is limited to persons who need it to perform their professional or official duties.
6.4. Persons authorised to work with personal data must comply with the law and the established procedure for ensuring the confidentiality of information.
6.5. The Company applies appropriate information security measures, taking into account the nature of the personal data processed, the available technical means and possible risks.
6.6. The Website may contain links to third-party web resources. The Company does not determine how such resources process personal data. Their use is governed by the privacy policies and terms of their owners.
7. Cookies and analytics
7.1. The Website uses cookies and other similar technologies, including the browser’s local storage, to ensure its proper operation and security and to make it more convenient to use.
7.2. The following categories of cookies may be used on the Website:
- Strictly necessary — ensure the operation of the Website, protection against automated requests and abuse, and the saving of the user’s technical settings.
- Analytics — used to obtain statistical information about visits to and use of the Website through Google Analytics 4.
7.3. Strictly necessary cookies are used to ensure the operation and security of the Website on the appropriate legal grounds. Optional analytics cookies are activated only after the user gives consent.
7.4. Users can accept or reject optional cookies through the relevant notice on the Website, and can change their decision or withdraw consent using the “Cookie settings” link.
7.5. Refusing analytics cookies does not limit the ability to use the main functions of the Website.
7.6. Users can also manage cookies through their browser settings. Restricting strictly necessary cookies may affect the operation of certain functions of the Website.
8. Users’ rights
8.1. Under Article 8 of the Law of Ukraine “On Personal Data Protection”, users have the right to:
- know the sources of collection and the location of their personal data, the purpose of processing and the location or place of residence (stay) of the controller or processor of personal data;
- receive information about the conditions of access to personal data, in particular about third parties to whom it is transferred;
- access their personal data;
- receive a response as to whether their personal data is being processed, and its content, within the time limits provided by law;
- submit a reasoned objection to the processing of their personal data;
- submit a reasoned request to change or destroy their personal data if it is processed unlawfully or is inaccurate;
- withdraw consent to the processing of personal data;
- make reservations restricting the processing of their personal data when giving consent;
- know the mechanism of automated processing of personal data;
- demand protection of their personal data against unlawful processing, accidental loss, damage or unlawful disclosure;
- file complaints with the Ukrainian Parliament Commissioner for Human Rights or with a court;
- use the legal remedies provided by law;
- be protected against decisions based solely on automated processing of personal data that have legal consequences for them.
8.2. Where the GDPR applies to the relevant processing, users may also exercise the rights it provides, in particular the right to restriction of processing, the right to data portability and other rights under the conditions set out in the Regulation.
8.3. To exercise their rights or obtain further information about the processing of personal data, users may write to office@argusua.com.
8.4. Requests are handled in the manner and within the time limits provided by applicable law. To prevent unauthorised disclosure of information, the Company may require appropriate verification of the requester’s identity to the extent necessary to handle the request.
8.5. Personal data is deleted subject to the restrictions provided by law, in particular obligations to keep documents and the need to protect legitimate rights and interests.
9. Minors
9.1. The Website is intended mainly for adult users and business representatives and is not specifically designed for children.
9.2. The Company does not knowingly collect personal data of minors through the Website.
9.3. If such data is received, its further processing will be carried out in accordance with applicable law.
10. Changes to the Policy and contacts
10.1. The Company may periodically review and update this Policy in connection with changes in legislation, in the organisation of its activities or in the methods of processing personal data.
10.2. All changes to the Policy are published on this page with the date of the last update.
10.3. If the changes require separate notification of users or their consent, the Company will take the relevant steps in accordance with applicable law.
10.4. Questions, suggestions, objections or complaints about the processing of personal data may be sent to:
Argus Consulting Group
Website: https://argusua.com
Email: office@argusua.com
Information on the processing of personal data, the exercise of rights provided by law and the personal data controller can be obtained at the email address above.